WO2000048377A1 - A method for telephonic service to send e-mail - Google Patents

A method for telephonic service to send e-mail Download PDF

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Publication number
WO2000048377A1
WO2000048377A1 PCT/IL2000/000085 IL0000085W WO0048377A1 WO 2000048377 A1 WO2000048377 A1 WO 2000048377A1 IL 0000085 W IL0000085 W IL 0000085W WO 0048377 A1 WO0048377 A1 WO 0048377A1
Authority
WO
WIPO (PCT)
Prior art keywords
mail
server
message
look
recipient
Prior art date
Application number
PCT/IL2000/000085
Other languages
French (fr)
Inventor
Oded Kafri
Original Assignee
Varicom Communications Ltd.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Varicom Communications Ltd. filed Critical Varicom Communications Ltd.
Priority to EP00902845A priority Critical patent/EP1157527A4/en
Priority to AU24583/00A priority patent/AU2458300A/en
Publication of WO2000048377A1 publication Critical patent/WO2000048377A1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/06—Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/08—Annexed information, e.g. attachments
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/48—Message addressing, e.g. address format or anonymous messages, aliases
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/25—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • H04M2203/253—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4509—Unified messaging with single point of access to voicemail and other mail or messaging systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4536—Voicemail combined with text-based messaging
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile

Definitions

  • Sending e-mail is of great importance and is one of the major uses of the Internet.
  • Forwarding of e-mail to a fax is well known and an example can be seen in the functions of software such as Microsoft's Outlook" application.
  • Forwarding of e-mail to a telephone is also known, such as the Mailpush service provided by several cellular telephone companies, for example, as described on their web site (http://www.mailpush.com).
  • a server computer checks the e-mail box of each registered client and forwards the e-mail to the mailbox owner's telephone and reads the text through the voice modem or CTI card (for example Dialogic's Proline/2V or Dialogic/4, Dialogic Corporation, 1115 Route Ten, Parsippany, N.J. 070-4596, USA).
  • voice modem or CTI card for example Dialogic's Proline/2V or Dialogic/4, Dialogic Corporation, 1115 Route Ten, Parsippany, N.J. 070-4596, USA.
  • a voice message can be transmitted as an attached wave file that can be played to the telephone directly, or be converted to text using a Speech-to-text engine such as commercially available from IBM and Lernout & Hauspie).
  • the receiver of the e-mail can record a reply wave file through the telephone and use the reply function of the e-mail software to send a reply via the telephone.
  • the present invention provides a method of sending e-mail through the telephone.
  • a method and a server for sending an e-mail message from a telephone includes the steps of a sender dialing a pre-allocated service number associated with a server, appending the telephone number associated with the addressee to the dialed service number and transmitting a voice message, the voice message being converted to an attached wave file in e-mail format by the server and the server sending the e-mail format message via the Internet to said addressee's associated e-mail address.
  • the attached wave file is compressed.
  • the addresses telephone number is converted to an e-mail address via a look-up table.
  • the look-up table is stored within the server or is created by the sender and stored at an Internet web site.
  • the look-up table on the Internet web site includes the sender's telephone number and at least one email address.
  • the look-up table further includes a security code.
  • a server for forwarding incoming voice messages as e-mail messages.
  • the server includes a Computer Telephone Integration (CTI) card, a converter in communication with the CTI card for converting incoming voice messages to email format, a look-up table for associating the recipient's telephone number with the recipient's email address and a forwarder for sending the message to the recipient's email address.
  • CTI Computer Telephone Integration
  • Fig. 1 is a schematic block diagram illustration of the server and method for sending email via the telephone service, constructed and operative in accordance with a preferred embodiment of the present invention
  • Fig. 2 is a flow chart illustration of the method for sending email via the
  • Fig. 1 is a schematic illustration
  • FIG. 2 is a flow chart illustration of the method for sending email via the telephone.
  • Proxy Server 20 Opera of the service utilizes a Proxy Server 20.
  • step 202 The sender then dials the number of the person to whom he wishes to send e-mail
  • step 204 Then he records the message (step 206) and the voice message is
  • the telephone number is referenced against one or more e-mail addresses stored in a look-up table (LUT) (step 210) and the message is placed in
  • LUT look-up table
  • step 214 The e-mail is then sent via the Internet 40 to the ISP in
  • the look-up table is a table that correlates a telephone number with one
  • a special web site 50 is created by the service
  • a special security code 56 which is not public, is also preferably entered to avoid misusing this service by illegitimate users who wish to "steal" messages.
  • the server 20 is similar to the present Assignees T-Mailer service and consists of a PC in which CTI cards which convert analogous voice data into digital data, for example, the DI60SC-LS card by Dialogic. These cards usually have the caller ID function which can detect and register the telephone number from which the call was made.
  • CTI cards When the CTI card receives a call, a special software prompts the caller to dial the addressee's number and record his message. The recorded message is then compressed as a standard compressed wave file.
  • the software prepares and transfers the e-mail to the e-mail software which can be in the server.
  • the e-mail server may contain any e-mail software, for example, MS Outlook, Eudora, Outlook Express, or Lotus Notes. The message is then submitted as a regular e-mail through the Internet.
  • the server 20 is similar to the proxy server described in PCT Patent
  • the server 20 generally comprises a Computer Telephone Integration (CTI) card connected to a wave API (Application Program Interface) and a message storage device.
  • CTI Computer Telephone Integration
  • the server 20 further comprises components such as a voice proxy telephone server and a transport provider for receiving and forwarding voice/text messages.
  • e-mail can be send without the need for a computer with the appropriate software and a connection to an ISP and an Internet address.
  • the Internet mail address is linked to the addressee's regular telephone number.
  • Another advantage is that people abroad who wish to obtain e-mail can put their telephone number in their country code along with their e-mail address and obtain the e-mail at the cost of a local call.
  • Servers 20 can be placed all over the world and enable one to send e-mail through out the world at the price of a local call.

Abstract

A method and a server for sending an e-mail message from a telephone is provided. The method includes the steps of a sender dialing a pre-allocated service number associated with a server (202), appending the telephone number associated with the addressee to the dialed service number and transmitting a voice message (204), the voice message being converted to an attached wave file in e-mail format by the server (208) and the server sending e-mail format message via the Internet to said addressee's associated e-mail address (216).

Description

A METHOD FOR TELEPHONIC SERVICE TO SEND E-MAIL
FIELD AND BACKGROUND OF THE INVENTION
Sending e-mail is of great importance and is one of the major uses of the Internet. Forwarding of e-mail to a fax is well known and an example can be seen in the functions of software such as Microsoft's Outlook" application. Forwarding of e-mail to a telephone is also known, such as the Mailpush service provided by several cellular telephone companies, for example, as described on their web site (http://www.mailpush.com). In this method a server computer checks the e-mail box of each registered client and forwards the e-mail to the mailbox owner's telephone and reads the text through the voice modem or CTI card (for example Dialogic's Proline/2V or Dialogic/4, Dialogic Corporation, 1115 Route Ten, Parsippany, N.J. 070-4596, USA).
A voice message can be transmitted as an attached wave file that can be played to the telephone directly, or be converted to text using a Speech-to-text engine such as commercially available from IBM and Lernout & Hauspie). The receiver of the e-mail can record a reply wave file through the telephone and use the reply function of the e-mail software to send a reply via the telephone.
At present, people can only send e-mail if they have a computer and the appropriate software and connection to an ISP (Internet Service Provider). Moreover, the sender needs to be able to operate the computer and the software. Many telephone users do not have computers or access to e-mail. Moreover, in order to send e-mail one requires the Internet address. A method of sending voice messages between remotely located telephones and text messages as voice messages from a computer to remotely located telephones, utilizing e-mail properties, is also described in PCT Patent
Application: PCT/IL99/00516, assigned to the Assignees of the present invention and incorporated herein by reference.
SUMMARY OF THE INVENTION
The present invention provides a method of sending e-mail through the telephone.
There is thus provided in accordance with a preferred embodiment of the invention, a method and a server for sending an e-mail message from a telephone is provided. The method includes the steps of a sender dialing a pre-allocated service number associated with a server, appending the telephone number associated with the addressee to the dialed service number and transmitting a voice message, the voice message being converted to an attached wave file in e-mail format by the server and the server sending the e-mail format message via the Internet to said addressee's associated e-mail address.
Furthermore, in accordance with a preferred embodiment of the invention, the attached wave file is compressed.
Furthermore, in accordance with a preferred embodiment of the invention, the addresses telephone number is converted to an e-mail address via a look-up table. The look-up table is stored within the server or is created by the sender and stored at an Internet web site.
Furthermore, in accordance with a preferred embodiment of the invention, the look-up table on the Internet web site includes the sender's telephone number and at least one email address. The look-up table further includes a security code.
There is also provided in accordance with a preferred embodiment of the invention, a server for forwarding incoming voice messages as e-mail messages. The server includes a Computer Telephone Integration (CTI) card, a converter in communication with the CTI card for converting incoming voice messages to email format, a look-up table for associating the recipient's telephone number with the recipient's email address and a forwarder for sending the message to the recipient's email address.
BRIEF DESCRIPTION OF THE DRAWINGS
The present invention will be understood and appreciated more fully from the following detailed description taken in conjunction with the appended drawings, in which:
Fig. 1 is a schematic block diagram illustration of the server and method for sending email via the telephone service, constructed and operative in accordance with a preferred embodiment of the present invention; and
Fig. 2 is a flow chart illustration of the method for sending email via the
telephone.
DESCRIPTION OF THE PRESENT INVENTION
Reference is now made to Figs. 1 and 2. Fig. 1 is a schematic illustration
of the method for sending email via the telephone service, constructed and
operative in accordance with a preferred embodiment of the present invention. Fig. 2 is a flow chart illustration of the method for sending email via the telephone.
According to a preferred embodiment of the present invention, the
operation of the service utilizes a Proxy Server 20.
An user calls a special service number such as *100 or any legitimate
keys provided by the PTT company (step 202) which is directed to the server 20. The sender then dials the number of the person to whom he wishes to send e-mail
(step 204). Then he records the message (step 206) and the voice message is
converted to an attached wave file (preferably compressed) in e-mail format (step
208).
The telephone number is referenced against one or more e-mail addresses stored in a look-up table (LUT) (step 210) and the message is placed in
the "To:" box of the e-mail (step 212). The "From:" box is fed by the caller's
number, which is received by the system by means of the caller ID function of the
public switch (step 214). The e-mail is then sent via the Internet 40 to the ISP in
the regular manner as e-mail 42 (step 216). The look-up table is a table that correlates a telephone number with one,
or several, e-mail addresses. It can be created manually or preferably through the
Internet 40.
In the Internet option, a special web site 50 is created by the service
provider in which the user inserts his telephone number 52 and the e-mail address 54. In addition, a special security code 56, which is not public, is also preferably entered to avoid misusing this service by illegitimate users who wish to "steal" messages.
The server 20 is similar to the present Assignees T-Mailer service and consists of a PC in which CTI cards which convert analogous voice data into digital data, for example, the DI60SC-LS card by Dialogic. These cards usually have the caller ID function which can detect and register the telephone number from which the call was made. When the CTI card receives a call, a special software prompts the caller to dial the addressee's number and record his message. The recorded message is then compressed as a standard compressed wave file. The software prepares and transfers the e-mail to the e-mail software which can be in the server. The e-mail server may contain any e-mail software, for example, MS Outlook, Eudora, Outlook Express, or Lotus Notes. The message is then submitted as a regular e-mail through the Internet. The server 20 is similar to the proxy server described in PCT Patent
Application: PCT/IL99/00516 assigned to the Assignees of the present invention and incorporated herein by reference. The server 20 generally comprises a Computer Telephone Integration (CTI) card connected to a wave API (Application Program Interface) and a message storage device. The server 20 further comprises components such as a voice proxy telephone server and a transport provider for receiving and forwarding voice/text messages.
A method for forwarding and storing a telephone call from a caller receiving a "no answer" or "busy" signal is described in PCT Patent Application: PCT/IL99/00591 , assigned to the Assignees of the present invention and incorporated herein by reference.
This present invention has many advantages over the present art. For example, e-mail can be send without the need for a computer with the appropriate software and a connection to an ISP and an Internet address. In the present method, the Internet mail address is linked to the addressee's regular telephone number.
Another advantage is that people abroad who wish to obtain e-mail can put their telephone number in their country code along with their e-mail address and obtain the e-mail at the cost of a local call.
Servers 20 can be placed all over the world and enable one to send e-mail through out the world at the price of a local call.
It will be further appreciated that the present invention is not limited by what has been described hereinabove and that numerous modifications, all of which fall within the scope of the present invention, exist. Rather the scope of the invention is defined by the claims which follow:

Claims

1. A method of sending an e-mail message from a telephone, comprising the steps of: a sender dialing a pre-allocated service number associated with a server; the sender appending the telephone number associated with the addressee to the dialed service number ; the sender transmitting a voice message said voice message being converted to an attached .wave file in e-mail format by the server; and said server sending the e-mail format message via the Internet to said addressee's associated e-mail address.
2. The method of claim 1 , wherein the attached .wave file is compressed.
3. The method of claim 1 , wherein the addresses telephone number is converted to an e-mail address via a look-up table.
4. The method of claim 2, wherein the look-up table is stored within the server.
5. The method of claim 2, wherein the look-up table is created by the sender and stored at an Internet web site.
6. The method of claim 5, wherein the look-up table comprises the sender's telephone number and at least one email address.
7. The method of claim 6, wherein the look-up table further comprises a security code.
8. A server for forwarding incoming voice messages as e-mail messages comprising: computer Telephone Integration (CTI) card; a converter in communication with the CTI card for converting incoming voice messages to email format; a look-up table for associating the recipient's telephone number with the recipient's email address and a forwarder for sending the message to the recipient's email address.
9. The server of claim 8, wherein the voice message is converted to an attached .wave file.
10. The server of claim 9, wherein the attached .wave file is compressed.
1 1. A method for converting a voice message to a recipient telephone
number and sending it as an email message, comprising the steps of: converting the voice message to an attached .wave file in e-mail
format; and obtaining the email address of the recipient from a look-up table in which the recipient telephone number is associated with at least one
e-mail address of the recipient.
PCT/IL2000/000085 1999-02-10 2000-02-10 A method for telephonic service to send e-mail WO2000048377A1 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
EP00902845A EP1157527A4 (en) 1999-02-10 2000-02-10 A method for telephonic service to send e-mail
AU24583/00A AU2458300A (en) 1999-02-10 2000-02-10 A method for telephonic service to send e-mail

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IL128471 1999-02-10
IL12847199 1999-02-10

Publications (1)

Publication Number Publication Date
WO2000048377A1 true WO2000048377A1 (en) 2000-08-17

Family

ID=11072484

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IL2000/000085 WO2000048377A1 (en) 1999-02-10 2000-02-10 A method for telephonic service to send e-mail

Country Status (3)

Country Link
EP (1) EP1157527A4 (en)
AU (1) AU2458300A (en)
WO (1) WO2000048377A1 (en)

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1198115A2 (en) 2000-10-11 2002-04-17 Microsoft Corporation Using a mobile device to compose an electronic message that includes audio content
GB2383714A (en) * 2001-11-09 2003-07-02 Intellprop Ltd E-mail delivered voice messages
WO2004110036A1 (en) * 2003-06-06 2004-12-16 Matsushita Electric Industrial Co., Ltd. Telephone apparatus and communication system for sending e-mails
WO2006082438A1 (en) * 2005-02-05 2006-08-10 Absence Manager Ipr Ltd Absence registration using an interactive voice response system
EP1780964A1 (en) * 2005-10-28 2007-05-02 Intellprop Limited Telecommunications services apparatus and methods
DE202008002213U1 (en) * 2008-02-15 2009-06-18 Vodafone Holding Gmbh System for the transmission of voice messages

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Cited By (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1198115A2 (en) 2000-10-11 2002-04-17 Microsoft Corporation Using a mobile device to compose an electronic message that includes audio content
EP1198115A3 (en) * 2000-10-11 2004-07-28 Microsoft Corporation Using a mobile device to compose an electronic message that includes audio content
US7082298B2 (en) 2000-10-11 2006-07-25 Microsoft Corporation Using a mobile device to compose an electronic message that includes audio content
GB2383714A (en) * 2001-11-09 2003-07-02 Intellprop Ltd E-mail delivered voice messages
WO2004110036A1 (en) * 2003-06-06 2004-12-16 Matsushita Electric Industrial Co., Ltd. Telephone apparatus and communication system for sending e-mails
GB2419062A (en) * 2003-06-06 2006-04-12 Matsushita Electric Ind Co Ltd Telephone apparatus and communication system for sending e-mails
GB2419062B (en) * 2003-06-06 2007-05-16 Matsushita Electric Ind Co Ltd Telephone apparatus and communication system for sending e-mails
WO2006082438A1 (en) * 2005-02-05 2006-08-10 Absence Manager Ipr Ltd Absence registration using an interactive voice response system
EP1780964A1 (en) * 2005-10-28 2007-05-02 Intellprop Limited Telecommunications services apparatus and methods
DE202008002213U1 (en) * 2008-02-15 2009-06-18 Vodafone Holding Gmbh System for the transmission of voice messages

Also Published As

Publication number Publication date
EP1157527A4 (en) 2004-12-15
EP1157527A1 (en) 2001-11-28
AU2458300A (en) 2000-08-29

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