WO2011010954A1

WO2011010954A1 - Method and system for automatically notifying mobile communication subscribers of events

Info

Publication number: WO2011010954A1
Application number: PCT/RU2010/000399
Authority: WO
Inventors: Игорь Витальевич СТАРКОВ; Григорий Рафикович СИМОНЯН; Сергей Суренович ХАЧАТРЯН
Original assignee: Общество С Ограниченной Ответственностью "Bиhгc"
Priority date: 2009-07-23
Filing date: 2010-07-19
Publication date: 2011-01-27
Also published as: EA201101580A1; RU2009128429A; RU2432711C2

Abstract

The invention relates to telecommunication and communication means and can be used for notifying mobile communication subscribers of events (birthdays, name days, etc.) concerning other mobile communication subscribers with whom they have relations. The aim of the invention is to provide automatic notification of events concerning a mobile communication subscriber (subscriber A) to subscribers (subscribers B) who have friendly, working or other relations with subscriber A and to send automatic greetings from subscriber A to subscribers B in honour of an event. A method for automatically notifying mobile communication subscribers involves building and expanding an archive of subscriber registration data. Subscriber registration data is selected from the subscriber registration data archive by a notification management module. The notification management module processes the subscriber registration data, and an archive of data about services used by subscribers is built and expanded. Data about services used by subscribers is selected by the notification management module, which also processes said data. Notification is sent by a notification transmission module. A system for automatically notifying mobile communication subscribers comprises a notification management module, a notification transmission module, an archive of data about services used by subscribers, an archive of subscriber registration data, a system for sending notification to an external environment, and a subscriber switching device.

Description

METHOD FOR AUTOMATIC NOTIFICATION OF MOBILE COMMUNICATION SUBSCRIBERS ABOUT EVENTS AND SYSTEM FOR ITS IMPLEMENTATION The invention relates to telecommunications and communications and can be used to notify mobile subscribers about events related to other mobile subscribers (birthday, name day and others) with which first there is a connection.

A known system and method for selecting an electronic notification mechanism based on information about the presence of the recipient (US, 7363345), adopted as a prototype.

As a disadvantage of the known system and method, the following should be indicated:

• The prototype lacks the function of automatically detecting communications between subscribers based on data on communications between subscribers.

• The prototype does not have the function of automatically notifying friends, acquaintances, colleagues of the subscriber about an upcoming or upcoming event related to the subscriber (for example, birthday). The technical result to which the invention is directed is to automatically notify about events related to a mobile subscriber (subscriber A), subscribers who have friendly, professional or other communication (subscribers B) with subscriber A, as well as automatically send congratulations to subscribers B from subscriber A about the event.

The specified technical result in terms of the method is achieved by the fact that the method of automatically notifying mobile subscribers includes forming and replenishing the subscriber registration data repository, selecting subscriber registration data from the subscriber registration data repository by the notification management module, processing the registration data of subscribers by the notification management module, formation and replenishment data storage of services consumed by subscribers, sampling of data on services consumed by subscribers by the alert management module, processing of data on services consumed by subscribers by the alert management module, sending alerts by the alert transfer module.

Upon completion of sending an alert, the alert management module can analyze the response from the subscriber who received the alert.

The specified technical result in terms of the device is achieved by the fact that the automatic notification system for mobile subscribers contains an alert management module, an alert transmission module, a storage of data on services consumed by subscribers, a storage of registration data about subscribers, a system for sending alerts to the external environment, and a subscriber switching device In this case, the notification management module is connected by the inputs and outputs to the data storage of services consumed by subscribers and the registration storage OF DATA subscriber furthermore module control notification its output connected to the input notification transmission unit, whose output is connected to the input notification sending system to the external environment, and sending alerts system output connected to the input of the subscriber communication device.

The invention is illustrated by drawings, where in FIG. Figures 1 to 4 illustrate a system for automatically alerting mobile subscribers in various architecture versions of the alert delivery complex.

The system of automatic notification of mobile subscribers contains a set of delivery alerts 1 - one or more computers; may contain one or more data stores, which are devices with a data storage device.

Storage of data on services consumed by subscribers 2 - An information storage device containing detailed information about telephone calls, SMS / MMS and other communications between mobile subscribers.

Alert delivery complex 1 can interact with one or more data storages about services consumed by subscribers 2 N. The repository of data on the services consumed by subscribers 2 can be part of an external system (for example, billing) (option 1, 2) or part of the Alert Delivery Complex 1 (option 3, 4) The repository of registration data about subscribers 5 is an information storage device containing information about birthdays subscribers and other information, including the name of the subscriber.

Alert delivery complex 1 can interact with one or more stores of registration data about subscribers 5 M.

The storage of registration data about subscribers 5 can be part of the notification delivery complex 1 (option 2, 4) or part of a server external to the system (option 1, 3).

Alert management module 4 - includes software that collects / records data on birthdays and other data about subscribers; collection of data on telephone calls, SMS / MMS and other communications between subscribers; analysis of data on telephone calls, SMS / MMS and other communications between subscribers with subsequent identification of communications between mobile subscribers.

Alert transmission module 6 - includes software designed for sending alerts via various channels: SMS, MMS, voice calls, e-mail and other channels. The system for sending notifications to the external environment 3 is a computer or a hardware complex that receives, routes, and transmits notifications through various channels: SMS, MMS, voice calls, e-mail, and other channels.

Alert delivery complex 1 can interact with several systems for sending alerts to an external environment of 3 K.

The purpose of the components of the system of automatic notification of mobile subscribers The notification management module (4) searches (10, 11) subscribers in the Vault of registration data about subscribers (5), whose date of birth, name day or other event falls on a certain day (subscriber A).

The notification management module (4) copies (12, 13) data on communications between subscribers from the Data Warehouse on the services consumed by subscribers (2) via a wired or wireless data channel.

The notification management module (4) receives (13) data on communications between subscribers from the Data Warehouse on services consumed by subscribers (2) by e-mail.

Communication data between subscribers is transferred from the Data Warehouse on the services consumed by subscribers (2) to the Alert Management Module (4) on a removable data storage device.

The notification management module (4), based on the detailed data on the services consumed by the subscribers, determines the contact information (for example, phone number, email address, etc.) of subscribers (subscriber B) associated with the subscribers found in clause 1.

Contact details of subscribers A and B are transmitted (14) to the notification transmission module (b) for sending notifications.

The notification transmission module (b) through the System for sending notifications to the external environment (3) sends notifications via communication channels (15,16) to the communication devices (7) of subscribers B containing information about the birthday, name day or other event of subscriber A.

The notification transmission module (b) through the System for sending notifications to the external environment (3) to communication devices (7) of subscribers B sends through channels (15.16) offers to use additional services, such as ordering a congratulation, purchasing a gift, etc., related to the day Birthday, name day, or other event of Subscriber A.

The claimed method is carried out as a result of the system of automatic notification of mobile subscribers and consists in the following. 1. Formation and replenishment of the Subscriber Registration Data Warehouse (5).

The subscriber registration data storage (5) may be a billing system of a mobile operator. It stores data about subscribers - phone number, birthday, name, etc. The billing system data is replenished by the operator.

The storage of registration data about subscribers (5) can be a separate server where the operator stores the registration data of subscribers, for example, if the operator does not want to give access to the billing system directly.

The subscriber registration data storage (5) can be replenished automatically when subscribers subscribe to the service. By means of a WEB / WAP site, SMS, e-mail or an application installed in a mobile phone, the subscriber himself indicates his data, such as his birthday, name, etc. 2. Fetching registration data about subscribers from the Vault of registration data about subscribers (5) Management module notifications (4).

If the Subscriber Registration Warehouse (5) is part of

The notification delivery complex (1) (option 2, 4 in the drawing), the notification management module (4) processes the data about the subscribers (see clause 3). Interaction is carried out via an electronic communication channel (Ethernet, Wi-Fi, software interface and others).

The data in the Subscriber Registration Data Warehouse (5) can be stored as files. In this case, the files are copied to the Alert Delivery Complex (1) via a wired or wireless channel, for example, via the FTP protocol. In the future, the files will be processed by the Alert Management Module and placed in the database of the Alert Delivery Complex (1).

Data in the Subscriber Registration Data Warehouse (5) can be stored as database records. In this case, the data is placed in the database of the Alert Delivery Complex (1) via a wired or wireless communication channel.

And the files and records of the database (previously they are uploaded from the database to a file) can be transferred to the Alert Delivery Complex (1) by e-mail; copied to a portable data storage device such as a DVD disc and transferred to the Alert Delivery Complex (1); printed on paper and entered into the Alert Delivery Complex (1) by a person using an input / output device.

3. Processing subscriber registration data by the Notification Management Module (4).

All received data is placed in the database of the Alert Delivery Complex (1), if necessary, they are previously converted to the desired format (for example, if a file is received).

Subscribers are allocated from the received registration data about subscribers

(let's call them subscribers A):

• Whose birthday or other occasion (name day, etc.) falls on today / tomorrow / in a week, etc.

• subscribed to the service, automatic congratulations of friends on March 8, February 23, happy new year, etc.

• subscribed to the service, automatic notification that a subscriber’s friend is physically located next to the subscriber. This is achieved by obtaining data from the base stations of the operator and the location of the subscriber.

4. Replenishment of the Data Warehouse on the services consumed by subscribers (2). The repository of data on the services consumed by subscribers (2) can be a mobile operator’s switchboard on which CDR files are recorded (CDR - detailed records of calls).

A storage of data on services consumed by subscribers (2) can be an SMS or MMS center with data on SMS and MMS messages.

A repository of data on services consumed by subscribers (2) can be a separate server where the operator himself collects data on calls (CDR), SMS / MMS, etc., for example, if the operator does not want to give access to the switch or SMS / MMS center directly.

There can be several repositories of data on services consumed by subscribers (2), for example, several switches, SMS center, MMS center.

5. Selection of data on services consumed by subscribers in the Alert Management Module (4) from the Data Warehouse on services consumed by subscribers (2). If the Data Warehouse on the services consumed by subscribers (2) is part of the Alert Delivery Complex (1) (option 1, 3 in the drawing), the notification management module (4) processes data on services consumed by subscribers (see clause 6). The interaction is made through an electronic communication channel.

Data in the Data Warehouse on the services consumed by subscribers (2) can be stored in the form of files. In this case, the files are copied to the Alert Delivery Complex (1) via a wired or wireless channel, for example, via the FTP protocol. In the future, the files will be processed by the Alert Management Module and placed in the database of the Alert Delivery Complex (1).

Data in the Subscriber Registration Data Warehouse (5) can be stored as database records. In this case, the data is placed in the database of the Alert Delivery Complex (1) via a wired or wireless channel.

And the files and records of the database (previously they are uploaded from the database to a file) can be transferred to the Alert Delivery Complex (1) by e-mail; copied to a portable data storage device, such as a DVD disc and transferred to the Alert Delivery Complex (1); printed on paper and entered into the Alert Delivery Complex (1) by a person using an input / output device. 6. Processing data on services consumed by subscribers by the Alert Management Module (4).

Based on the data on the services consumed by subscribers (calls, SMS / MMS, location data), a social network is built. At the same time, they analyze who, when and to whom they called, sent SMS / MMS, how long they talked; conversations

SMS / MMS during or after hours; the number of calls, SMS / MMS in a certain period of time, etc.

Subscribers are allocated from the social network data (let us call B subscribers), who have a certain degree of communication with A. subscribers.

Ready to send alerts data is stored in the database

Alert delivery complex (1): data on subscribers A and B (phone numbers,

Name, date of birth, etc.); event information. 7. Sending notifications by the Notification Transmission Module (b).

The data necessary for sending alerts is selected from the database of the Alert Delivery Complex (1). Alerts are being generated. For example: • Subscribers B receive SMS / MMS that subscriber A has a birthday / name day. Additionally, subscribers B are invited to use the additional service to congratulate subscribers A, to purchase a gift, etc.

• Subscribers B make a call from subscriber number A or from a service number. During a call, subscriber B is reminded that subscriber A has a birthday / birthday.

• Subscribers B receive SMS / MMS congratulations on March 8, February 23, Happy New Year, etc., on behalf of or from the telephone number of subscriber A.

• Subscribers A receive SMS / MMS that at the moment they are geographically close to subscribers B.

The generated alerts are sent through the Alert Alert System to the external environment (3) via a wired or wireless channel to a subscriber's phone or other mobile terminal.

The system for sending alerts to the external environment (3) can be an SMS / MMS center, a switch, an SMS / MMS gateway, etc.

8. Post analysis by the Alert Management Module (4).

From the data on the services consumed by the subscribers (the receipt of data is described in clause 5), communications between the subscribers that were initiated by the sent alerts are highlighted. For example:

• Within N hours after the notification, subscriber B called and sent SMS to subscriber A.

• Subscriber A received an SMS from subscriber B (or missed a call) and called back to subscriber B.

Several calls followed with an interval of no more than N minutes (and it doesn’t matter who is calling anyone). Calls are considered one call - as this is one conversation session. Similarly for SMS messages - there may be a whole session of communication via SMS. Interaction via channel (14) between components (4, 6) of the Alert Delivery Complex (2) is carried out via electronic communication channels.

Communication channels 10, 11, 12, 13, 15 can be either wired or wireless.

Communication channel 16 is wireless.

Interaction via channels (10, 11, 14) between components (4, 5, 6) of the Alert Delivery Complex (2) is carried out via electronic communication channels.

Communication channels 12, 13, 15 can be either wired or wireless.

Communication channel 16 is wireless.

Claims

CLAIM

1. A method for automatically notifying mobile subscribers includes the formation and replenishment of a subscriber registration data warehouse, the selection of registration data about subscribers from the subscriber registration data storage by the notification management module, the processing of registration data about subscribers by the notification management module, the generation and replenishment of the data storage of consumed subscribers services, fetching data on services consumed by subscribers by the alert management module, processing data on consumption Alerts for services fucked by subscribers by the alert management module, sending alerts by the alert transfer module.

2. The method according to claim 1, characterized in that upon completion of the sending of the alert, the alert management module analyzes the response from the subscriber who received the alert.

3. The system of automatic notification of mobile subscribers contains a notification management module, a notification transmission module, a data storage of services consumed by subscribers, a subscriber registration data storage, a system for sending alerts to the external environment and a subscriber switching device, while the notification management module is connected by inputs to outputs a repository of data on services consumed by subscribers and a repository of registration data about subscribers, in addition, the module for managing alerts connected to the input of the alert transmission module, the output of which is connected to the input of the alert sending system to the external environment, and the output of the alert sending system is connected to the input of the subscriber’s communication device.