ibis Styles Rotterdam Ahoy 3.5 stars

Customer review rating (ALL Rating) 4.5/5 277 reviews

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Jacob Kleiboerweg 80, 3084 BG ROTTERDAM, Netherlands

Description

Hotel extras

  • The closest hotel to Rotterdam Ahoy convention centre and indoor arena

  • The place to be for shopping and entertainment

  • A 24/7 gym, open for your convenience

  • An in-house pizzeria with amazing views over Zuiderpark

  • Brand new hotel with rooms designed to create an relaxing oasis for our guests

Our accommodation(s)

Hotel location

ibis Styles Rotterdam Ahoy

Jacob Kleiboerweg 80
3084 BG ROTTERDAM
Netherlands

GPS:51.8840010046, 4.4915302077

Telephone
Fax +31 20 654 5730

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Giacobbe

Immerse yourself in the essence of Italian lifestyle within our bustling environment. Our open kitchen provides a glimpse into the world of passionate pizzaiolos crafting pizzas and preparing authentic Italian salumeria.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  277 reviews

Clean hotel I got upgrade .The staff very supportive.The best hotel located close to Ahoy

Customer review rating 4.5/5

Saeed A. Business - Confirmed reviews ALL

Nothing

Dear guest, Thank you for your kind words! We're thrilled to hear that you had a pleasant stay with us and that you found our hotel clean and well-maintained. It's great to know that you received an upgrade and that our staff provided supportive service throughout your stay. Additionally, we're glad that you found our location close to Ahoy convenient for your needs. If there's anything else we can do to make your next stay even more enjoyable or if you have any specific preferences or requests, please don't hesitate to let us know. We look forward to welcoming you back to Ibis Styles Rotterdam Ahoy in the future! Warm regards, Walter Ibis Styles Rotterdam Ahoy

Refund NOT paid

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Good morning I have still not received my refund – this is getting a little frustrating as below Please can you resolve ASAP as I need the money that should have been returned. Thank you, Paul. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- From: Paul M. <pa…> Sent: 17 April 2024 07:16 To: al… Subject: Fwd: Booking Error. Please see below - just trying to get an answer if you can help Thank you. Paul Sent from Outlook for iOS ________________________________________ From: Paul M. <pa…> Sent: Wednesday, April 17, 2024 7:03 AM To: 'HB…' <hb…> Subject: Fwd: Booking Error. Good morning Please see below - no reply has been made and number on the website to call is not working. Please can you answer and update Thank you, Paul ________________________________________ From: Paul M. <pa…> Sent: Sunday, April 14, 2024 9:21 AM To: IBIS STYLES ROTTERDAM AHOY <fr…> Cc: ALL Customer Care - Accor <cu…> Subject: FW: Booking Error. Good morning, Please see below. I don’t know or understand why you have not replied to my follow up emails as shown below in email chain. I have still not had my money/refund returned, I am a little disappointed as this was a problem with your website and nothing I could avoid. The booking is a lot of money, and I would like a reply and my refund as soon as possible. Thank you, Paul. ====================================================================================================== Goedemorgen, Zie onder. Ik weet of begrijp niet waarom u niet heeft gereageerd op mijn vervolg-e-mails, zoals hieronder weergegeven in de e-mailketen. Ik heb mijn geld/terugbetaling nog steeds niet teruggekregen, ik ben een beetje teleurgesteld omdat dit een probleem was met uw website en niets dat ik kon vermijden. De boeking kost veel geld en ik wil graag zo snel mogelijk een antwoord en mijn terugbetaling. Dank je, Paul From: Paul M. <pa…> Sent: 10 April 2024 19:05 To: IBIS STYLES ROTTERDAM AHOY <fr…> Subject: Re: Booking Error. Hello, Sorry to chase - as below I still haven’t had the money refunded??? Please can you let me know when I can expect my payment to be returned to my bank account? Thank you, Paul ________________________________________ From: Paul M. <pa…> Sent: Friday, April 5, 2024 11:27 PM To: IBIS STYLES ROTTERDAM AHOY <fr…> Subject: Re: Booking Error. Good evening, Sorry to bother you, 10 working days has now passed and I have not had the refund. Please can you let me know when the refund will be processed back to my account. Thank you, Paul Sent from Outlook for iOS ________________________________________ From: IBIS STYLES ROTTERDAM AHOY <fr…> Sent: Friday, March 22, 2024 1:29:19 PM To: Paul M. <pa…> Subject: RE: Booking Error. Dear Paul, It takes 5-6 business days to receive the refund. It depends on the credit card when the payment will be received but usually It takes 5 days. If there are any other questions don’t hesitate to reach out to us. Kind regards, A De Brito Silva Front office Shiftleader ibis Styles Rotterdam Ahoy +31 (0)10… 3084 BG Rotterdam – Jacob Kleiboerweg, 80 ibis.com all.com From: Paul M. <pa…> Sent: Friday, 22 March 2024 07:16 To: IBIS STYLES ROTTERDAM AHOY <fr…> Subject: Re: Booking Error. Good morning, Sorry to bother you, I forgot to ask yesterday - please can you let me know how long it will take to process my refund for the cancellation. Thank you, Paul ________________________________________ From: Paul M. <pa…> Sent: Thursday, March 21, 2024 9:21 am To: 'IBIS STYLES ROTTERDAM AHOY' <fr…> Subject: RE: Booking Error. Efuah, Thank you for getting this sorted so quickly, Thank you, Paul. From: IBIS STYLES ROTTERDAM AHOY <fr…> Sent: 21 March 2024 08:54 To: Paul M. <pa…> Subject: RE: Booking Error. Dear Paul, Thank you for your email. I have cancelled the other 3 rooms. Please check your email to see if everything is ok. If you have any further questions do not hesitate to let us know. Met vriendelijke groet | Kind regards | Saludos cordiales | mit freundlichen Grüßen Efuah Yanney Front Office Hostess ibis Styles Rotterdam Ahoy +31 (0)10… 3084 BG Rotterdam – Jacob Kleiboerweg, 80 ibis.com all.com From: Paul M. <pa…> Sent: Thursday, 21 March 2024 09:19 To: IBIS STYLES ROTTERDAM AHOY <hb…> Subject: Booking Error. Good morning, Please see below, due to website difficulties this morning it would appear that I have booked twice. Please only process one of the bookings I only need 3 rooms and refund the other. Thank you, Paul. Regards, Paul M. M: 07… This message has been scanned for malware by Forcepoint. www.forcepoint.com This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ________________________________________ Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ________________________________________ Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. From: ALL Customer Care - Accor <cu…> Sent: 17 April 2024 20:33 To: Paul M. <pa…> Subject: Accor is informing you about your request [15…] Dear Mr. M., T Thank you for being one of our most loyal members, we truly appreciate your preference. We wish you a lovely day. Kind regards, ALEXANDRE ALL - Accor Live Limitless Customer Service

Dear Paul M., Thank you for reaching out, and I apologize for the inconvenience you've experienced regarding your refund. I understand the frustration this situation has caused you. I've escalated your concern to our reservations team, and they looked into the matter . I can confirm that your refund is completed. If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your patience and understanding. Best regards, A. Silva Ibis Styles Rotterdam Ahoy

Well located next to lovely park and easy roads to motorway

Customer review rating 4.5/5

Mr O. A. C. Business - Confirmed reviews ALL

Good services, nice room and lovely staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Walter ibis Styles Rotterdam Ahoy

Fantastic stay , well worth money

Customer review rating 5.0/5

Louise P. Couples - Confirmed reviews ALL

Stayed here from the 16th to 19th April 2024 , booked this hotel as we was going to the darts at the Rotterdam ahoy which is located across the road from hotel , and I must say both me and my husband was very impressed with the hotel it was very clean beautifully decorated very modern and beautiful surroundings would defo book this hotel again

Dear louise M., We very much appreciate your comments regarding your stay at the ibis Styles Rotterdam Ahoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Walter ibis Styles Rotterdam Ahoy

Customer review rating 5.0/5

Jan Couples - Confirmed reviews ALL

Het was fantastich

Dear JJ V., Fantastisch om te horen! dat alles naar wesn was. Als er nog iets is waar je meer over wilt praten of als je vragen hebt, laat het me dan gerust weten. Ik ben hier om te helpen! Met vrendelijke groet, A.Silva Ibis Styles Rotterdam Ahoy

Other web-users rate our hotel

  • 522 reviews 8.2/10 Location
  • 900 reviews 7.1/10 Room
  • 636 reviews 7/10 Service
  • 9 reviews 6.8/10 WiFi
  • 484 reviews 6.8/10 Breakfast
  • 365 reviews 8.2/10 Cleanliness
  • 306 reviews 9.6/10 Vibe
  • 182 reviews 8.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.