Audio2Face not launching on Windows 11 because of python asyncio related errors

Can someone help me with this issue when launching audio2face, please?


I am using a Windows 11 machine with 64G RAM, a 13900K CPU, and two RTX 3090 GPUs. The same machine can run USD Composer with no issues. Also, I tried to disable one of the 3090 GPUs but still got the same error.
Also, I was able to run Audio2Face on the same machine in a Linux system.

The version I try to launch is 2023.1.1 Beta.

Quick update: by running .\audio2face.bat --/exts/omni.kit.async_engine/event_loop_windows=SelectorEventLoop I was able to launch the stage window, but I got another error when trying to load the AI model(Claire):

Could you please send your latest Launcher log? It should be located inside C:\Users\<UserName>\.nvidia-omniverse\logs\launcher.log

Hi @Ehsan.HM , please find my Launcher log attached
launcher.log (1.5 MB)

@jinqiu.peter Can you disable one of your graphics cards and try again?

Still the same error after disabling one graphic card, here is the latest launher log:
launcher.log (1.5 MB)

i have the same problem

@SmallGrayDog do you have exactly the same machine setup and the exact error log? if not, can you post your Launcher log as specified above by @Ehsan.HM? also, i’d probably suggest making a new post would be better in this case for the sake of clarity for the OP.

Windows 11 machine with 64G RAM, a 12700K CPU, and RTX 3080
launcher.log (109 Bytes)

@SmallGrayDog i don’t believe that’s the full log (there’s only one single line of info), you can locate it here - C:\Users\<USER>\.nvidia-omniverse\logs\launcher.log

launcher.log (206.5 KB)

Hi @SmallGrayDog It seems your Launcher is being updated but there’s a problem with the internet connection. Make sure to pay attention to the Launcher window and let it complete the update process. Using a VPN or changing connection will interrupt the updating process.

On another note, please consider creating a new thread as it looks like the issue you’re facing is a little different from the one on this thread.

@jinqiu.peter

Could you please disable your 2nd GPU and send your latest Audio2Face log file (not the launcher log)? It should be located inside C:\Users\<USERNAME>\.nvidia-omniverse\logs\Kit\Audio2Face?

Sure, here it is:
kit_20230810_163206.log (703.3 KB)

JFYI, before you asked me to disable 2nd card, the display was connected to the 2nd card. so in order to disable the 2nd card, I needed to unplug the HDMI cable from the 2nd card and plug it into the 1st card.

1 Like

It looks like you’re using 2023.1.0. Is it possible to install 2023.1.1. Then disable the 2nd GPU from device manager and try again?

thanks, i will try to reinstall Launcher

I disabled the 2nd graphics card, reinstalled 2023.1.1, and unfortunately still failed to launch, here is the log:
kit_20230811_140216.log (713.9 KB)
Screenshot 2023-08-11 140635

@jinqiu.peter Are you using a fresh install? We suspect you have some extension mismatching. Have you fiddled with extensions?
Does it work if you install a fresh Launcher and Audio2Face?

Yes! After uninstalling A2F from Launcher, uninstalling Launcher itself, reinstalling Launcher, reinstalling A2F, then it worked! Thank you for your support @Ehsan.HM