Great conversation with Ian on using MTA as a predictive journey as much as a channel optimizer.
I asked people on my team to think of our attribution system as a "response object". That's because it can only capture someone's *response* to the Offer in a Channel.
Marketers can create a lot of "touches" which is like tapping someone on the shoulder on a train. Some respond, others do not.
And yes, I agree with folks who know that the response is a small percent of the original "reach" estimates. That's ok, it's part of the funnel process. From a technical view, attribution is about the data capture to feed current state funnels and the myriad forecasting models.
2024 Adobe Summit Speaker | #attributionguy | Marketo Measure Evangelist | Podcast host of Attribution Time
Today we talk about the T word… that’s right Touchpoints.
Josh Hill is not looking to change every marketers outlook on how to approach the conversation around touchpoints but he does bring up a good point as to why “Response” is a better word to use in these MTA conversations.
https://lnkd.in/g8qT4ju5